🔒 Privacy Policy | Transport Mela
1. Introduction
At Transport Mela (https://transportmela.com), we are committed to protecting the privacy of our users and ensuring transparency in how we collect, use, and safeguard personal information. This Privacy Policy outlines our data handling practices and your rights as a user of our website and services.
2. Information We Collect
We may collect and process the following types of information:
a. Personal Information
Full name, mobile number, email address, and location
Booking preferences and communication history
b. Service-Related Data
Origin and destination addresses
Cargo or vehicle details for transport requests
Transaction details (quotes, payments, invoices)
c. Technical & Usage Data
IP address, browser type, device information
Pages visited, time spent, and user behavior on the site (via cookies or analytics tools)
3. How We Use Your Information
Your information is used strictly for business and service enhancement purposes, such as:
To process transport inquiries and manage bookings
To connect users with appropriate logistics service providers
To improve user experience, site speed, and functionality
To send service confirmations, status updates, or promotional offers (only if you opt-in)
To comply with legal, regulatory, and contractual obligations
We do not sell or rent your personal data to third-party marketers.
4. Use of Cookies
We utilize cookies and similar tracking technologies to:
Enable essential website functions
Analyze site traffic and user patterns
Remember your preferences and login details
You can control or disable cookies via your browser settings. However, doing so may affect site performance.
5. Data Sharing & Third-Party Disclosure
Your data may be shared under the following conditions:
With verified transport service providers to fulfill your request
With payment gateways for secure transactions
With legal authorities if required under applicable law
We ensure that all third-party partners adhere to data privacy standards and only process information for the intended purpose.
6. Data Security
We implement industry-standard measures to safeguard personal information, including:
SSL encryption
Firewall and intrusion detection systems
Secure access control to databases
While we strive to protect your data, no method of online transmission is entirely foolproof.
7. Your Rights
You are entitled to:
Request access to your personal information
Request corrections or deletion of inaccurate data
Opt out of non-essential communications
To exercise these rights, email us at info@transportmela.com with your request.
8. Data Retention
We retain your data only as long as necessary to:
Fulfill service and legal obligations
Resolve disputes or enforce agreements
Improve service delivery
9. Children’s Privacy
Transport Mela does not knowingly collect data from individuals under the age of 18. If we learn that we’ve inadvertently collected such data, it will be deleted promptly.
10. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in laws or our practices. The updated version will always be available at this URL, with the effective date mentioned above.
11. Contact Us
If you have questions or concerns about this policy, please contact:
📞 Phone : +91 931-0420-993 , +91 817-8875-773
📧 Email: info@transportmela.com
🌐 Website: https://transportmela.com